Call centers invest big budgets in fine tuning their monitoring, reporting, scripts and techniques in order to close more sales.
Many times they over look small improvements that can make a big difference! For example our Dynamic CallerID service.
What is Dynamic CallerID? Say you sell to France, Germany and Italy, but your call center is in India. When you call customers in those countries they see your India CallerID. The result – many potential customers will not pick up a call when they see a foreign number that they do not recognize! The solution? Dynamic CallerID! Our system will analyse the call as you make it and insert the local CallerID for the country you are calling. Some of our customers have found that over 30% more calls are answered when using Dynamic CallerID!
We can supply you with phone numbers in over 50 countries. Even if you do not do international calls, we can also provide you with local numbers in the USA, UK and many other countries, so you can setup virtual local offices. I can assure that if your call center is in Omaha, NE the chances that a customer in Dallas TX will answer the phone will be much higher if you have a 214 number with Dynamic CallerID. Contact us today for more details at 212-796-0900