Omega Telecom is going to Macau and not to Gamble!

They say Macau is the Las Vegas of the East. While Vegas is definitely not one of my favorite destinations, I have been there numerous times to attend and exhibit at industry conferences. So it is with mixed feelings I am planning our trip next month to Macau for the IFXEXPO (the biggest B2B Finance Conference) . On one hand I am excited to learn more about the exploding Forex and Binary Options market in that part of the world, on the other hand I really don’t like the glitz!

As the leading provider of Telecom solutions for the Forex market since 2007, we see how many of our customers are opening up offices in Singapore, China, Philippines, Australia and New Zealand so it is time that we strengthen our presence there.
After all we got where we are by providing the solutions and services that our customers need where they need them!

As many of you know Omega Telecom provides phone numbers and Dynamic Caller ID in over 60 countries. We also probably have the best and most cost effective Call Center solution for the Forex market.
So if you are plan on taking part in IFXEXPO make sure to stop by the Omega Telecom booth #17 at the Venetian Hotel, Macau on January 22nd and 23rd. It will be definitely worth your while!

Do we still need Phone Numbers?

In this day of email, Facebook and Skype, you may wonder if there is any meaning or value to a phone number.
After all it is just one of many methods (and not the most convenient of them) to contact someone

With IP communications moshe@flatplanetphone.net could be my phone number in addition to may email address. Voice communications are just another
way of sending bits and bytes from one person to another. The popular SIP protocol supports multiple types of media so in fact if you dial moshe@flatplanetphone.net from a SIP phone you could reach me.

That being said why are people still willing to pay large sums for 212 area code numbers (hard to get numbers in Manhattan)??
In fact at The Flat Planet Phone Company, we actually make a nice profit out of selling local phone numbers from over 50 countries to our call center customers. Our research has shown that companies who have local numbers and use our Dynamic CallerID for calls to other countries see the number of calls answered go up by 30% in some cases. Some of our Forex customers have over 30 numbers each in a different country to make it easy for traders to bet on the latest currency moves!

It seems that some habits are hard to kick. People feel comfortable with phone numbers that they know and recognize. We still “dial” a phone call, even if we are clicking on
our computer screen to make a call. My friend the blogger, Andy Abramson pushes people to say “call” and not “phone call” since many calls are not made on phones anymore. But it is not easy for people to change.

Who knows, maybe our grandchildren won’t make “phone calls” to “phone numbers” but in the meanwhile even in this digital age they are still here to stay!

How Call Centers can close 30% more sales!

Call centers invest big budgets in fine tuning their monitoring, reporting, scripts and techniques in order to close more sales.

Many times they over look small improvements that can make a big difference! For example our Dynamic CallerID service.

What is Dynamic CallerID? Say you sell to France, Germany and Italy, but your call center is in India. When you call customers in those countries they see your India CallerID. The result – many potential customers will not pick up a call when they see a foreign number that they do not recognize! The solution? Dynamic CallerID! Our system will analyse the call as you make it and insert the local CallerID for the country you are calling. Some of our customers have found that over 30% more calls are answered when using Dynamic CallerID!

We can supply you with phone numbers in over 50 countries. Even if you do not do international calls, we can also provide you with local numbers in the USA, UK and many other countries, so you can setup virtual local offices. I can assure that if your call center is in Omaha, NE the chances that a customer in Dallas TX will answer the phone will be much higher if you have a 214 number with Dynamic CallerID. Contact us today for more details at 212-796-0900